Support that feels like part of the platform
Whether you’re an individual teacher, leading a small team, or evaluating TeachSmartHQ™ for your school or district — this is the right place to start. Send us a message and we’ll route it to the right person.
Built for real educator support
From individual teachers to district decision makers, every message routes through one place — so the right human reaches you with the right answer.
Individual Teachers
Account help, generator questions, downloads, prompt tips, or general guidance. We’re here for the day-to-day classroom workflow questions.
Use the form below →Teams
Team PRO and Team Premiere™ account owners managing seats, sharing, member access, or team-level questions across grade-level or department teams.
Use the form below →Schools & Districts
Pilot programs, district licensing, DPAs/NDPAs, procurement reviews, and implementation conversations. Submit a structured district inquiry here.
District Inquiry Form →Refunds & Billing
Refund requests, cancellations, billing questions, or charges that don’t look right. We’ll review and respond within 3 business days.
Use the form below →Tell us what you need help with
Use the form below for the best support experience. Every message routes through one place and lands with the right person on our team.
In your message, please mention your role — individual teacher, team owner, or school/district admin — and the topic (account, billing, refund, district pilot, etc.). It helps us route your message to the right person and respond faster.